Returns and Refunds Policy
Thank you for shopping at LuxCouture.
If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a return, please make sure that:
The product was purchased in the last 3 days
The product is in its original packaging
The product isn't used or damaged
You obtained a Return Merchandise Number(RMN) from us
Product that do not meet these criteria will not be considered for return.
Shoes and Handbags
All sales are final. Unfortunately, we are not able to provide refunds for any item. If you need to exchange a defective item, you must contact firstname.lastname@example.org within 24 hours of receiving the goods and return any such defective goods within 7 days of receiving your order. Exchanges must be returned unused, in the original packaging, and with all LuxCouture tags attached and in unworn condition.
Items purchased online at www.luxcouture.com but returned in store are subject to all IN STORE policies including but not limited to the following:
All items MUST be returned within 7 days for store credit.
Jewelry, footwear and sale merchandise are final sale and cannot be returned under any circumstances.
All original receipts must be attached and a web receipt must be present.
An Return Authorization will be given.
If a box is returned without a request, it will not be accepted .
We appreciate you!